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Privacy Policy

Last updated 28 August 2026

This policy covers lowcountrycustomoutdoors.com and the quote tool at app.lowcountrycustomoutdoors.com. It describes what we actually collect and what actually happens to it.

Who we are

Low Country Custom Outdoors, Awendaw, South Carolina 29429. Telephone 803-913-3457, email admin.lcco@icloud.com. We are the controller of the information described here.

What we collect, and why

When you ask for a quote

The quote form asks for, and we store:

  • Your name
  • Your email address and telephone number
  • Your ZIP code and town
  • What you told us about the project — service, approximate footage, material, gates, timing and any notes you add

We use this to prepare your quote, to contact you about it, and to keep a record of the work. We do not sell it, and we do not use it to advertise to you.

When you simply browse

We use Microsoft Clarity to understand how the site is used. Clarity records what is technically a session replay: pages viewed, clicks, scrolling, mouse movement, approximate location from your IP address, and your browser and device type. It also builds heatmaps from that activity.

Clarity masks text content by default, and we do not send it your name, email address or telephone number. When a quote is submitted we tell Clarity only that a submission happened, along with the service you chose, your ZIP code and which form you used.

Microsoft processes this data under its own terms. You can read them at privacy.microsoft.com.

Who else sees it

  • Microsoft Clarity — website analytics and session replay, as described above.
  • Mailjet — delivers the email we send you, so it processes your email address and the contents of that message.
  • Appwrite — hosts the database your quote is stored in.
  • Aquera LLC — builds and maintains this website and the quote tool, and may see stored data while doing so.

We do not sell personal information, and we do not share it with advertisers or data brokers.

Cookies and local storage

This website sets no advertising cookies. Microsoft Clarity sets its own cookies to recognise a returning session. The quote tool, which only staff sign in to, stores a session cookie and a small number of interface preferences in your browser.

How long we keep it

Quote records are kept for as long as we may need them for the job, for warranty questions and for our tax and accounting obligations. Clarity data is retained by Microsoft according to its own schedule. You can ask us to delete your enquiry at any time.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email admin.lcco@icloud.com or call 803-913-3457 and we will respond within 30 days. You do not need to give a reason.

You can opt out of Clarity entirely by enabling “Do Not Track” or a tracker blocker in your browser. The site works normally either way.

Children

This is a service for property owners. We do not knowingly collect information from anyone under 13. If you believe a child has sent us information, contact us and we will remove it.

Changes

If this policy changes we will update the date at the top of this page.

Terms of Service Legal Information

© 2026 Low Country Custom Outdoors. All rights reserved.

© 2026 Aquera LLC. All rights reserved.